Your diagnosis is crucial and you depend on your equipment functioning at its best. We have a dedicated team of professionals on call, supported by a team of pathologists, IHC experts, Field Applications Specialists, and Field Service Engineers to assist with your IHC-related inquiries.

When you call into our Customer Care Department, your call will be answered by a live person – world-class response by highly trained Customer Care Service Representatives who are passionate about your business!

Standing orders are easy to set up and save you time. Ask your Customer Care professional today!

Faxed or emailed orders are entered into our ordering system within eight business hours of receipt. For order accuracy and improved billing, please validate your purchase order for:

• Accurate “ship to” and “bill to” addresses
• Your contact information, including fax and phone numbers and email address
  Special shipping and handling instructions
• Auto confirmation through email
• Payment terms of Net 30
• Vendor information:
  • Epredia
    4481 Campus Drive
    Kalamazoo, MI 49008
    OR
  • Remit to:
    98194 Collection Ctr. Drive
    Chicago, IL 60693